Thanks for reporting the issue rather than just continuing to work around it. So, contact your Waters rep and hopefully they can get you a new version of MassLynx or a new DLL quickly. I have cc-ed one of our GSS colleagues so that they are aware this as well and can provide assistance." The customer should probably contact her/his local support team to get an updated software version or a copy of the required library but we should probably review this on a case by case basis. "We looked into this earlier today and it appears that it can be case specific. n Productivity increases and training costs are lower. n Waters MassLynx 4.1 Software is mass spectrometry software that answers those questions, helping your entire laboratory advance further. I asked what I should tell you and my contact responded: HAVE MORE CONFIDENCE IN YOUR MASS SPECTROMETRY DATA MASSLYNX 4.1 SOF TWARE MASSLYNX 4.1 SOF TWARE Sample analysis is all about questions. This turned out to be a compatibility issue between a DLL in MassLynx and the method export DLL Waters gives us to write their methods, which they were able to fix for their case with an updated DLL in MassLynx. System.IO.IOException: ERROR: Method not found: 'Boolean (Int32, Int32, TransMode, Int32, Int32, Int32, Int32, Int32, Int32)'. I just got a similar report from a collaborator inside Waters itself pointing to the error:
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January 2023
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